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WEBINAR: Enhancing your Customer Experience through Merged Reality with Cincinnati Inc.

Learn how to improve your customer experience by adding Merged Reality to your service offerings. Your customers are one touch away from having your expert virtually standing with them and walking them through the most complex problems.

Hear from Greg Wilson, Director of Service at Cincinnati Inc., as he shares how this innovative technology has:

  • Increased communication quality on their remote field service calls

  • Allowed end customers to virtually engage with a product expert

  • Revamped their troubleshooting process with "hands-on" support

About Greg Wilson

Greg Wilson  Director of Service, Cincinnati Inc

Greg Wilson
Director of Service, Cincinnati Inc

Greg has over 20 years experience in Filed Service at Cincinnati Inc. He has served as a Technical Specialist & Service Representative. Servicing Press Brakes, Shear & Stamping presses as well as Managing Laser & Press brake Technical Support. Greg is currently Director of Service overseeing 3 Service Departments servicing Lasers, Small and Large scale 3D printers, Powdered Metal Compacting, Press Brakes, Shears and Stamping Presses. Greg has spearheaded several initiatives spearhead design improvements on the 6XLT and many other small innovations and design improvements.

Earlier Event: May 21