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Contact Us
 
  Parts & Services  
     
 
Parts:
Expert staff of Parts & Technical Specialists.
On-line computer system to determine correct parts, inventory, pricing and delivery dates. Emergency situations are given highest priority.
 
 
     
 
 
 
Parts Support
Mon. - Fri. 8:00 AM to 5:00 PM EST
Sat. 8:00 AM to 12:00 noon EST
Phone Number: 513-367-7433
Fax Number: 513-367-7399
 
Click here for parts request by E-mail

After-Hours Assistance
Sat. 12:00 noon to 5:00 PM EST Sun
Holidays 8:00 AM to 5:00 PM EST
Phone Number: 513-367-7070
 
 
 
     
 
 
 
Services:
Comprehensive Service Program with each new machine:
 
  Pre-installation information and service call.
  Machine start-up and demonstration.
  Post-installation follow-up service call.
  Warranty service during the warranty period.
 
 
 
     
 
 
 
Factory-Trained CINCINNATI Service Representatives:
Available to provide Planned Maintenance Services (PMS) and machine repair services.

Click here to find your local service representative

Technical Services Phone Support

Mon. - Fri. 8:00 AM to 5:00 PM EST
Phone Number: 513-367-7100
FAX: 513-367-7317

Click here for technical service E-mail support

After-Hours Assistance
Sat., Sun. & Holidays - 8:00 AM to 5:00 PM EST
Phone Number: 513-367-7070
 
 
 
 
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